Skip to main content
See the latest posts from tradesmen around the country
DIY AnswersBricklayer

How to Fix Mortar That Has Shrunk and Cracked After Drying

Cracked mortar is common and usually fixable with repointing. Learn why it happens, how to repair it yourself, and when to call a bricklayer.

How to Fix Mortar That Has Shrunk and Cracked After Drying

Mortar that shrinks and cracks after drying is one of the most common issues homeowners notice on brick, block, and stone work in New Zealand. The good news is that in most cases it's a straightforward repair — known as repointing — that a confident DIYer can tackle on a small scale. For larger areas or structural concerns, a qualified bricklayer is your best bet.

Why Does Mortar Crack and Shrink?

Understanding the cause helps you avoid the same problem after your repair. Common reasons include:

  • Too much water in the mix — a wet mix is easier to work with but shrinks more as it dries.
  • Incorrect mix ratio — too much sand or cement out of balance weakens the mortar.
  • Rapid drying — hot sun, wind, or low humidity pulls moisture out before the mortar cures properly.
  • Using the wrong mortar type — hard Portland cement mortars used on older, softer bricks can crack as the wall moves slightly.
  • Movement in the substrate — minor settlement, thermal expansion, or moisture movement in the wall can open joints over time.
  • Poor surface preparation — repointing over dusty or loose joints without proper cleaning leads to poor adhesion and cracking.

In New Zealand's variable climate — from the humid north to the freeze-thaw conditions in the South Island — mortar joints take a real beating. Freeze-thaw cycles in particular can accelerate cracking in exposed joints.

Assessing the Damage

Before you start mixing, take a good look at what you're dealing with:

SituationLikely Action
Hairline cracks in a few jointsDIY repointing
Crumbling or hollow-sounding mortarRake out and repoint
Cracks running through bricks, not just jointsPossible structural issue — get a professional assessment
Large sections of mortar falling outConsider a bricklayer for efficiency and quality
Cracks with water ingress or damp patchesInvestigate moisture source first

If cracks are running through the bricks themselves, or if you're seeing stair-step cracking across multiple courses, this can indicate foundation movement or structural issues. In that case, stop and consult a Licensed Building Practitioner or structural engineer before doing any repair work.

What You'll Need

  • Cold chisel and club hammer (or an angle grinder with a mortar raking disc for larger jobs)
  • Wire brush and vacuum
  • Pre-mixed repointing mortar or the ingredients to mix your own (cement, lime, and sand)
  • Pointing trowel or hawk and trowel
  • Spray bottle with water
  • Safety glasses and dust mask (P2 rated — mortar dust contains silica)

You'll find repointing mortar and tools at Bunnings, Mitre 10, or PlaceMakers.

Step-by-Step: How to Repoint Cracked Mortar

1. Rake Out the Old Mortar

Using a cold chisel and hammer, carefully remove the cracked mortar to a depth of at least 15–20 mm. Don't go so deep that you risk loosening the bricks. For long runs, a mortar raking disc on an angle grinder speeds things up — but always wear eye protection and a P2 dust mask. Silica dust is a serious health hazard; check WorkSafe NZ guidance on working safely with masonry dust.

2. Clean the Joint

Brush out all loose material with a wire brush and vacuum or blow out the dust. Dampen the joint with a spray bottle — this stops the dry brick from sucking moisture out of your new mortar too quickly, which is a leading cause of shrinkage cracking.

3. Mix Your Mortar

For most modern brick and block work, a 1:1:6 mix (1 part cement : 1 part lime : 6 parts sand) is a good general-purpose repointing mortar. For older, softer bricks (pre-1950s), use a softer, lime-rich mix — something like 1:2:9 — to avoid trapping moisture and damaging the brick face. If in doubt, ask at your local building merchant or check BRANZ guidance.

Add water gradually. The mix should hold its shape when squeezed but not be sloppy or wet.

4. Apply the New Mortar

Pack mortar firmly into the joint in layers if the joint is deep, allowing each layer to firm up slightly before adding the next. Finish the joint to match the existing profile — weathered, flush, or raked — using your pointing trowel.

5. Cure Slowly

This is where most DIY repairs go wrong. Keep the new mortar damp for at least 3–4 days by misting with water, especially in hot or windy weather. Avoid working in direct sun or on days above 30°C if possible. Shade the area with hessian or shade cloth if needed.

Preventing Cracks in Future Repairs

  • Never add extra water to a stiffening mix — discard it and mix fresh.
  • Work in the early morning or evening in summer.
  • Match the mortar strength to the brick type.
  • Ensure good drainage and weatherproofing around the wall to reduce ongoing moisture movement.

When to Call a Professional

Some situations are best left to a qualified bricklayer:

  • Large areas of failed mortar across an entire wall or chimney
  • Any sign of structural cracking through bricks or blocks
  • Heritage or character brick buildings where matching mortar colour and profile matters
  • Repointing at height (scaffolding and working at heights carry their own safety requirements under WorkSafe NZ guidelines)
  • Retaining walls, which may have specific requirements under the NZ Building Code

A skilled bricklayer will also be able to identify the root cause of the cracking and advise whether any consent is needed for remedial work. You can find qualified local bricklayers on tradedirectory.co.nz.

Frequently Asked Questions

Can I repoint mortar myself, or do I need a licensed tradesperson?+

Repointing mortar joints is not restricted work in New Zealand, so homeowners can do it themselves on a small scale. However, if the work involves structural walls, retaining walls over a certain height, or working at height, it's wise to consult a Licensed Building Practitioner or qualified bricklayer. Always check with your local council if you're unsure whether a building consent is required.

What is the best mortar mix to use for repointing in New Zealand?+

For most modern brick and block walls, a 1:1:6 mix (cement:lime:sand) works well. For older, softer bricks — common in pre-1950s NZ homes — use a softer lime-rich mix such as 1:2:9 to avoid damaging the brick face. Pre-mixed repointing mortars are also available from hardware stores and are a convenient option for small jobs. When in doubt, ask your local building merchant or check BRANZ guidance.

Why does my new mortar keep cracking after it dries?+

The most common reasons are adding too much water to the mix, the mortar drying too quickly in hot or windy conditions, or not dampening the joint before applying new mortar. Make sure you mist the joint with water before pointing, keep the mix firm (not sloppy), and cure the finished joint by keeping it damp for at least 3–4 days after application.

Do I need a building consent to repoint mortar on my house?+

Minor repointing of existing mortar joints is generally considered maintenance and is typically exempt from building consent under Schedule 1 of the Building Act. However, if the work is more extensive — such as rebuilding sections of a wall or working on a retaining wall — consent may be required. Always confirm with your local council before starting, as exemptions can vary.

Is mortar dust dangerous to breathe in?+

Yes. Mortar and masonry dust contains crystalline silica, which can cause serious lung disease (silicosis) with repeated exposure. Always wear a P2-rated dust mask when raking out old mortar, especially if using power tools. Work in a well-ventilated area and check WorkSafe NZ's guidance on silica dust for more information on safe working practices.

Need a Bricklayer?

Find qualified bricklayers near you in our directory.

Find a Bricklayer →

Bricklayers Near You

Able Bricklayers Ltd logo

Bricklayer

Whitianga, Waikato

Able Bricklayers Ltd is a professional bricklaying company based in Whitianga, Waikato. They offer a full range of bricklaying services including residential and commercial work, brick and block veneers, fireplaces, barbecues, pizza ovens, and retaining walls.

Richie's Brick and Block Ltd logo

Bricklayer

Christchurch, Canterbury

Richie's Brick and Block Ltd is a bricklaying business based in Christchurch, Canterbury. They specialise in brick and block repairs and reconstruction, with a focus on quality workmanship.

CBL Masonry Ltd logo

Bricklayer

Auckland, Auckland

CBL Masonry Ltd is a bricklaying company based in Auckland, New Zealand. With over a decade of experience and a team of more than 40 skilled bricklayers, they manage multiple commercial and smaller bricklaying projects simultaneously.

  • Licensed Building Practitioner (LBP)
Pinnacle Masonry Ltd logo

Bricklayer

5.0(4)

Christchurch, Canterbury

We are highly trained and experienced stonemasons based in Christchurch. Specialising in Heritage, Residential, and Bespoke Stonemasonry. the team today and turn that dream into a reality!

Arch Developments Ltd logo

Bricklayer

Bombay, Auckland

Expert Masonry & Blocklaying in Auckland Built on reliability Built on three decades of craftsmanship For over 30 years, Arch Developments has delivered trusted bricklaying and blocklaying across Auckland. Our team combines hands-on experience, precise workmanship, and a commitment to meeting every deadline. We take pride in safe sites, tidy finishes, and consistent communication from start to finish. Us Proven performance in Auckland's construction landscape...

Creative Brick & Block Ltd logo

Bricklayer

Lower Hutt, Wellington

Creative Brick and Block offers expert bricklaying and block laying services in Wellington for both residential and commercial projects.

Concrete & Masonry Stores Near You

Stock up for this job — concrete & masonry suppliers and stores, with address, phone and email.

THE Block Shop NZ Ltd logo

THE Block Shop NZ Ltd

Drury, Drury, Auckland

Concrete & Masonry

The Block Shop (TBS) is an independently owned manufacturer of masonry products in New Zealand. Our range includes kerbstone blocks and grass pavers, known for their insulating benefits, strength, and light weight due to premium local pumice. We supply distributors, builders, and block layers directly. Contact us for quality masonry solutions.

Concrete Pumping Equipment NZ Ltd logo

Concrete Pumping Equipment NZ Ltd

Wellington, Wellington

Concrete & Masonry

Supplying high-quality concrete pumping equipment, spare parts, and technical support across New Zealand. Trusted by contractors nationwide.

Concretec New Zealand Ltd logo

Concretec New Zealand Ltd

Rd 2, Pokeno, Waikato

Concrete & Masonry
Concrete Cowboy Ltd logo

Concrete Cowboy Ltd

Mount Roskill, Auckland, Auckland

Concrete & Masonry
Cemix Products Ltd logo

Cemix Products Ltd

Onehunga, Auckland, Auckland

Concrete & Masonry

We are a leading, independently owned manufacturer of drymix concrete and cement products for the building industry and DIY market in New Zealand

East Coast Concrete Ltd logo

East Coast Concrete Ltd

Awapuni, Gisborne, Gisborne

Concrete & Masonry

East Coast Concrete: Your Concrete Solutions Provider in Gisborne, New Zealand. Providing reliable and innovative concrete solutions for your projects.

Browse all concrete & masonry suppliers →
Last updated: Last reviewed:

The information on this page is provided as a general guide only. Kiwi Trade Directory makes no representations or warranties regarding the accuracy, completeness, or suitability of this information for your specific situation. Costs, timeframes, and recommendations vary significantly depending on your location, property, and individual circumstances. Always obtain multiple quotes from qualified tradespeople and seek independent professional advice before undertaking any home improvement or building work. Kiwi Trade Directory accepts no liability for any loss or damage arising from reliance on the information provided on this site.