Skip to main content
See the latest posts from tradesmen around the country
DIY AnswersBuilder

How to Fix a Concrete Step That Has Cracked Away from the House

A concrete step pulling away from the house is a common NZ problem. Learn why it happens, how to repair it yourself, and when to call a builder.

How to Fix a Concrete Step That Has Cracked Away from the House

A concrete step cracking away from the house is one of the most common exterior maintenance issues for NZ homeowners. The good news is that many of these repairs are well within DIY reach, provided the damage is limited to the joint between the step and the foundation or wall — rather than structural failure of the step itself. Here's how to assess the problem and fix it properly.

Why Does This Happen?

Concrete steps often separate from the house due to a combination of factors common in New Zealand:

  • Soil movement and settlement — especially in clay-heavy soils that shrink and swell with moisture changes
  • Frost heave — in colder regions like Canterbury, Otago, and Central Plateau, ground freezing can push steps outward
  • Poor original construction — steps not tied into the foundation or built on uncompacted fill
  • Water ingress — water getting into the joint, freezing, and expanding the crack over time
  • Age and weathering — concrete naturally shrinks slightly as it cures and ages

Understanding the cause helps you choose the right fix and prevent it recurring.

Assessing the Damage

Before you reach for the filler, take a close look at what you're dealing with:

Damage TypeLikely FixDIY Suitable?
Narrow crack at joint (under 10 mm)Sealant or mortar repairYes
Wide gap (10–25 mm)Backer rod + flexible sealantYes
Step tilting or sinkingRe-bed or rebuildPossibly — assess carefully
Crumbling concrete on step surfaceResurfacing compoundYes
Structural cracking through the stepRebuild requiredCall a builder

If the step has shifted significantly, is rocking, or the concrete itself is crumbling through its full depth, it may need to be rebuilt rather than patched.

Tools and Materials You'll Need

  • Cold chisel and hammer (or angle grinder with diamond blade)
  • Wire brush and stiff broom
  • Vacuum or compressed air
  • Concrete bonding agent (e.g. Sika or Ardex products)
  • Flexible polyurethane or silicone sealant rated for exterior/concrete use
  • Backer rod foam (for gaps wider than about 10 mm)
  • Rapid-setting concrete repair mortar or resurfacing compound
  • Safety glasses, gloves, and dust mask

Products from Sika and Ardex are well-regarded in the NZ trade for concrete repair. You'll find suitable products at Bunnings, Mitre 10, or PlaceMakers.

Step-by-Step Repair Guide

1. Prepare the Joint

Use a cold chisel and hammer to remove any loose or crumbling concrete from the crack edges. The goal is to create a clean, stable surface for the repair material to bond to. Undercut the edges slightly if possible — this gives the repair a mechanical key. Brush out all dust and debris, then vacuum thoroughly. Allow the area to dry completely before proceeding.

2. Apply a Bonding Agent

For mortar-based repairs, brush a concrete bonding agent onto both surfaces of the crack. Follow the manufacturer's instructions — most require you to apply the repair mortar while the bonding agent is still tacky.

3. Fill the Gap

For gaps under 10 mm: Pack with a stiff concrete repair mortar, pressing it firmly into the joint. Smooth flush with a trowel and allow to cure as directed.

For gaps 10–25 mm: Insert a foam backer rod to the correct depth first (the rod should sit about 6–10 mm below the surface). This gives the sealant the right shape to flex without failing. Apply a flexible polyurethane sealant over the top and tool it smooth.

For larger voids: Build up in layers using rapid-setting repair mortar rather than trying to fill in one go. Large single pours can crack as they cure.

4. Seal and Protect

Once the repair has cured, consider applying a concrete sealer over the step surface. This helps repel water and reduces future cracking. Check the product is suitable for exterior use and slip-resistant when wet — safety on steps is important.

5. Address the Root Cause

If water is pooling near the step, improve drainage by regrading the surrounding ground away from the house. Check that downpipes and spouting are directing water well clear of the area. Ongoing water ingress will undo even the best repair.

NZ Building Code Considerations

Most like-for-like concrete step repairs are exempt from building consent under Schedule 1 of the Building Act — but always confirm with your local council if you're unsure, particularly if you're altering the size or structure of the step. Steps must also comply with MBIE Building Performance requirements for safe access, including appropriate riser heights and a stable, slip-resistant surface. If your step serves as the primary entrance, make sure the repair restores it to a safe, compliant condition.

When to Call a Professional

Call a qualified builder if:

  • The step has sunk, tilted, or shifted significantly from its original position
  • The concrete is cracked through its full depth or crumbling structurally
  • The step is attached to a retaining wall or other structural element
  • You're unsure whether the movement is ongoing (active soil settlement)
  • The step is part of a larger concrete structure like a porch or landing

A Licensed Building Practitioner (LBP) can assess whether the movement is ongoing and advise on the best long-term solution. You can find qualified local builders on tradedirectory.co.nz.

Safety Note

Always wear safety glasses and gloves when cutting or chiselling concrete. If using an angle grinder, add a dust mask rated for silica dust — concrete dust contains crystalline silica, which is a serious respiratory hazard. See WorkSafe NZ for guidance on working safely with concrete.

Frequently Asked Questions

Do I need a building consent to repair a cracked concrete step?+

In most cases, like-for-like repairs to an existing concrete step are exempt from building consent under Schedule 1 of the Building Act. However, if you're changing the size, structure, or configuration of the step, you should check with your local council first. When in doubt, a quick call to your council's building department will give you a definitive answer.

What is the best product to fill a gap between a concrete step and the house?+

For gaps up to about 10 mm, a flexible polyurethane sealant or concrete repair mortar works well. For wider gaps (10–25 mm), use a foam backer rod first, then apply a flexible exterior-grade sealant over the top. Brands like Sika and Ardex offer products specifically designed for concrete repair and are widely available at Bunnings, Mitre 10, and PlaceMakers. Always follow the manufacturer's instructions for surface preparation and curing times.

Why does my concrete step keep cracking away from the house?+

Recurring separation is usually caused by ongoing soil movement, poor drainage allowing water to undermine the base, or the step not being structurally tied to the foundation. In NZ, clay soils that shrink and swell with moisture changes are a very common culprit. Improving drainage around the step and addressing any soil settlement issues is important — otherwise the repair is likely to fail again. If movement is ongoing, have a builder assess the underlying cause.

Can I use regular cement mix to repair a concrete step?+

You can use a standard sand-and-cement mortar for basic repairs, but purpose-made concrete repair mortars are generally a better choice. They're formulated to bond well to existing concrete, have controlled shrinkage to reduce re-cracking, and often set faster. Products from Sika or Ardex are commonly used by NZ tradespeople for this type of repair. Whatever product you use, always apply a bonding agent to the existing concrete first.

Is a cracked concrete step a safety hazard?+

Yes, it can be. A step that has shifted or tilted creates a trip hazard, and a gap between the step and the house can catch a foot or walking aid. Repair it promptly and make sure the finished surface is level and slip-resistant, especially in wet conditions. If the step is the main entry to your home and is significantly damaged, consider restricting access until it's repaired.

Need a Builder?

Find qualified builders near you in our directory.

Find a Builder →

Builders Near You

HMS Developments logo
HMS Developments BOOSTED Verified

Site Developer

Auckland, Auckland

We are the developer of Kiwi trade directory. We offer website, logo, and marketing design options for tradesmen. Like the look of this site? Get in touch and we will build you your own at a great price.

Divine Tiles Ltd logo

Builder

Mangakino, Waikato

Divine Tiles Divine Tiles Elevating Spaces with Inspired Surface Design With over 60 years of combined experience across the building trade, customer service, and product importing, Divine Tiles brings globally inspired surfaces to New Zealand with a clear purpose, high-quality design at a realistic price. We are a design-driven tile brand delivering contemporary aesthetics, refined textures, and dependable vitrified quality tailored for modern New Zealand homes and commercial spaces....

Supply of ceramic tiles
CP
Cubo Projects Ltd BOOSTED Verified

Builder

Swannanoa, Canterbury

Commercial fitout contractors delivering office fitouts, refurbishments and interior across New Zealand. Free early budgeting and experienced project delivery.

Fitouts for any business type
8 Great Homes logo

Builder

Hamilton, Waikato

At 8 Great Homes provides a wide range of construction in the Waikato area, from house and land packages, designer homes to commercial builds - us Today

  • Registered Master Builder
All Sheds Northland Ltd logo

Builder

Kaitaia, Northland

Custom Sheds Built for Northland Custom Sheds Built for Northland From Dome Valley to Cape Reinga Steel frame, timber, or pole sheds – we design and build it all. From domestic garages to farm sheds, aircraft hangars, and habitable structures, All Sheds Northland is your local shed-building team with decades of experience. NZ-made, built tough, and backed by people who care. Let’s get you covered! Call us Email us T 022 453 6783 E allshedsnorthland@gmail.com All Sheds...

Alpine Group Construction Ltd logo

Builder

Arrowtown, Otago

Alpine Group Construction Ltd is a builder based in Arrowtown, Otago, specialising in high-quality residential, commercial, and renovation projects throughout Queenstown. They are a Licensed Building Practitioner and Registered Master Builder with expertise in custom builds and retail fit-outs.

  • Licensed Building Practitioner (LBP)
  • Registered Master Builder

Building & Hardware Supplies Stores Near You

Stock up for this job — building & hardware supplies suppliers and stores, with address, phone and email.

Absolutely Handles (2003) Ltd logo

Absolutely Handles (2003) Ltd

Kohimarama, Auckland, Auckland

Building & Hardware Supplies
Commercial Building Supplies Ltd logo

Commercial Building Supplies Ltd

Parnell, Auckland, Auckland

Building & Hardware Supplies
Pricemasters Ltd logo

Pricemasters Ltd

Massey, Auckland, Auckland

Building & Hardware Supplies
Zdecor logo

Zdecor

Takanini, Takanini, Auckland

Building & Hardware Supplies
A Shield logo

A Shield

Rosedale, Auckland, Auckland

Building & Hardware Supplies

As New Zealand's Fencing and Gate Specialists, A-Shield provides premium custom fencing and gate solutions for residential, commercial and industrial properties across NZ.

About Handles Ltd logo

About Handles Ltd

Newmarket, Auckland, Auckland

Building & Hardware Supplies
Browse all building & hardware supplies suppliers →
Last updated: Last reviewed:

The information on this page is provided as a general guide only. Kiwi Trade Directory makes no representations or warranties regarding the accuracy, completeness, or suitability of this information for your specific situation. Costs, timeframes, and recommendations vary significantly depending on your location, property, and individual circumstances. Always obtain multiple quotes from qualified tradespeople and seek independent professional advice before undertaking any home improvement or building work. Kiwi Trade Directory accepts no liability for any loss or damage arising from reliance on the information provided on this site.