You can excavate around a leaking water pipe yourself in many situations, but the method matters enormously. Careless digging — especially with mechanical equipment — can turn a small leak into a burst pipe, damage other buried services, or create a serious safety hazard. Hand-digging with the right technique is usually the safest DIY approach for a homeowner.
Understand What's Underground Before You Dig
Before you lift a spade, you need to know what else is buried in the area. New Zealand properties commonly have a mix of services running underground, including:
- Water supply pipes (the one you're looking for, plus others)
- Wastewater and stormwater drains
- Electrical cables (potentially live — serious electrocution risk)
- Gas pipes (potentially dangerous — explosion and asphyxiation risk)
- Telecommunications cables
Contact your local council and utility providers to request a service location plan before digging. Many councils and network operators offer this for free or a small fee. You can also hire a private cable and pipe locating service — this is strongly recommended if you're unsure. MBIE Building Performance provides guidance on working safely around buried services.
Do You Need a Building Consent?
For minor excavation to access and repair a leaking pipe on your own property, a building consent is often not required under Schedule 1 of the Building Act 2004. However, this depends on the scope of work, the depth of excavation, and whether the repair itself requires consent. Always confirm with your local council before starting — rules vary by region and the nature of the repair.
If the leaking pipe is part of the public water supply network (i.e., the water main in the street), stop immediately and contact your local council or water authority. You are not permitted to work on public infrastructure.
Is the Repair Itself Restricted Work?
This is critical: even if you can legally dig the hole yourself, repairing or connecting to water supply pipes is restricted plumbing work under the Plumbers, Gasfitters and Drainlayers Act 2006. Only a licensed tradesperson registered with the Plumbers Gasfitters & Drainlayers Board (PGDB) can legally carry out water supply pipe repairs in New Zealand.
As a homeowner, you may be able to do very minor maintenance on your own property's fittings (such as replacing a tap washer), but joining, cutting, or repairing buried water supply pipes almost always falls under restricted work. Do not attempt the pipe repair yourself — hire a licensed plumber.
You can find qualified local plumbers and excavation contractors on tradedirectory.co.nz.
How to Hand-Excavate Safely Around a Pipe
If you've confirmed there are no other services in the area and you want to expose the pipe to assess the leak before your plumber arrives, follow these steps:
Tools to Use
- Spade or square-mouth shovel for initial soil removal away from the pipe
- Pointing trowel or hand trowel for careful work close to the pipe
- Wooden or plastic probe to feel for the pipe without risk of puncture
- Avoid metal bars, mattocks, or power tools directly near the pipe
Step-by-Step Approach
- Locate the approximate pipe run using your service plans or by tracing from known entry/exit points.
- Dig a trial hole at least 300–500 mm to the side of where you think the pipe runs, going down carefully in layers.
- Once you've confirmed depth and position, work inward slowly, using a trowel for the last 150–200 mm around the pipe.
- Never lever or pry against the pipe — even plastic pipes can crack under sideways force.
- Keep the trench walls stable. For depths greater than 1.5 metres, WorkSafe NZ requires trench shoring or battered sides — this is not a DIY job at that depth. See WorkSafe NZ for trench safety requirements.
- Once the pipe is exposed, photograph the damage and call your licensed plumber.
Mechanical Excavation — Leave It to the Professionals
Using a mini-excavator or any mechanical plant near buried pipes is high-risk without professional training and proper service location. A single bucket strike can rupture a pipe, sever a live cable, or puncture a gas line. If the excavation required is significant — for example, a deep trench or a large area — hire a professional excavation contractor who carries out proper service location as part of their process.
Trench Safety: A Quick Reference
| Trench Depth | DIY Acceptable? | Key Requirement |
|---|---|---|
| Up to 1.0 m | Generally yes, with care | Stable soil, no surcharge loads nearby |
| 1.0 m – 1.5 m | Proceed with caution | Check soil type, keep spoil back from edge |
| Over 1.5 m | No — professional required | Shoring or battered sides required by WorkSafe NZ |
When to Call a Professional
Call a licensed plumber for any water pipe repair — this is restricted work under NZ law. Call a professional excavation contractor if:
- The pipe is deeper than 1.5 metres
- You're unsure of other buried services in the area
- The ground is unstable, waterlogged, or near a foundation
- Mechanical excavation is needed
- The leak is on or near the boundary with the street
Always call 111 immediately if you strike a gas pipe (evacuate the area) or a live electrical cable. Contact your electricity network operator for downed or damaged cables.






Licensed Building Practitioner (LBP)
